Cham-Icon

Chameleon Bespoke Marketing Agency

FROM START TO SALES

Marketing | Sales | Customer Service

WHAT WE DO

Chameleon Bespoke is a leading marketing and sales business with extensive experience in delivering active customers to South African markets. We offer a unique and complete marketing, sales and customer services solution. By offering a full in-house solution Chameleon Bespoke are able to attract and close sales on our clients’ behalf.

OUR 360˚ SALES PROCESS

Traditionally the marketing, lead generation and sales functions of businesses have operated as separate silos, with service providers developing offerings that solve one or two of the three functions. At Chameleon Bespoke we believe that these three functions cannot and should not be separated, and in fact when operated as part of a single holistic campaign, deliver efficient and high-quality results.

YOUR SOAP BOX

MARKETING

We strive to take your organisation to the next level using a mix of extensive marketing methods designed for powerful results. Brand development goes way beyond just a logo or graphic element. When you think about your brand, you need to think about your entire customer experience – everything from your logo, website, social media experiences, the way you answer the phone, to the way your customers experience your staff. Effective marketing starts with a considered, well-informed marketing strategy. A good marketing strategy helps you define your vision, mission and business goals, and outlines the steps you need to take to achieve these goals. The Chameleon Bespoke strategy team have had many years of experience in a variety of industries, and are therefore well placed to develop a creative and well-rounded strategy to ensure you meet your business goals.

Digital Marketing refers to advertising delivered through digital channels such as search engines, websites, social media, email, and mobile apps. The Chameleon Bespoke digital team are specialists in the following digital functions – Google Paid Search, SEO and Social Media Marketing. Email Marketing is still the quickest and most direct way to reach customers with critical information. In a data driven environment, our digital team make use of direct email marketing to take advantage of the most eligible customers in the most efficient way. Based on the strong need for highly targeted call to-action advertising, we at Chameleon Bespoke run Promotional Marketing campaigns on the ground in order to drive targeted and efficient results for our clients.

YOUR SOAP BOX

MARKETING

We want to take your organisation to the next level using a mix of extensive marketing tools to get you started! Brand development goes way beyond just a logo or graphic element. When you think about your brand, you need to think about your entire customer experience – everything from your logo, website, social media experiences, the way you answer the phone, to the way your customers experience your staff. Effective marketing starts with a considered, well-informed marketing strategy. A good marketing strategy helps you define your vision, mission and business goals, and outlines the steps you need to take to achieve these goals. The Chameleon Bespoke strategy team have had many years of experience in a variety of industries, and are therefore well placed to develop a creative and well-rounded strategy to ensure you meet your business goals.

Digital Marketing refers to advertising delivered through digital channels such as search engines, websites, social media, email, and mobile apps. The Chameleon Bespoke digital team are specialists in the following digital functions – Google Paid Search, SEO and Social Media Marketing. Email Marketing is still the quickest and most direct way to reach customers with critical information. In a data driven environment, our digital team make use of direct email marketing to take advantage of the most eligible customers in the most efficient way. Based on the strong need for highly targeted call to-action advertising, we at Chameleon Bespoke run Promotional Marketing campaigns on the ground in order to drive targeted and efficient results for our clients.

EARS TO THE GROUND

LEAD GENERATION

Our team work holistically to ensure that all our digital marketing efforts drive leads through our funnel using a mix of paid Google, Social Media, Email and SEO tools, landing customers in an environment that allows them to express interest in a product immediately. Leads are acted upon via a highly trained telephonic sales team to ensure closure while the leads are warm. These digital efforts are complimented with our traditional on-the-ground lead generation campaigns working in conjunction to drive efficient and effective conversion results.

EARS TO THE GROUND

LEAD GENERATION

Our digital team work holistically to ensure that all our marketing efforts drive leads through our funnel using a mix of paid Google, Social Media, Email and SEO and landing in an environment that allows consumers to express interest in a product immediately, with a response, either via email or telephone coming through while the lead is still warm. This is complimented with our on the ground lead generation campaign working symmetrically to drive efficient and effective conversion results.

Cham-Icon

Bread & Butter

CLOSING & DRIVING SALES

Sales is an integral part of any business for generating revenue. Building an online presence that delivers and creates a great user experience that is targeted specifically to your users needs can result in strong online sales. Our developers can deliver suitable elements that can adapt over desktop and mobile devices. Winning customers over can be well managed and maintained by clearing customers minds with the use of call centres. Our inbound and outbound sales agents provide clear insights with regards to our clients restoring confidence in our customers minds and securing leads.

NURTURING RELATIONSHIPS

CUSTOMER CARE

Sales is an integral part of any business for generating revenue. Building an online presence that delivers and creates a great user experience that is targeted specifically to your users needs can result in strong online sales. Our developers can deliver suitable elements that can adapt over desktop and mobile devices. Winning customers over can be well managed and maintained by clearing customers minds with the use of call centres. Our inbound and outbound sales agents provide clear insights with regards to our clients restoring confidence in our customers minds and securing leads.

NURTURING RELATIONSHIPS

CUSTOMER CARE

These days, people will only stay loyal to a company if they have a very good reason to. Otherwise, there is plenty of competition available they could choose to move to. As a result, you have to work harder than ever to keep customers and build their trust in your brand. By providing the best in customer service, you will increase trust, and that could mean the difference between customer loyalty and customers who jump ship.
Word of mouth is the most powerful ally you have on your side. What your customers say to others could make or break your business. When you provide the best in customer service, guess what happens? People will talk about you. They will remember your brand. If they hear someone else talking that they need a specific kind of company, they are much more likely to say, “Oh, go to this place. They are great!”
Problems are always going to arise for any business no matter how hard you try to avoid them. While you can’t run a perfect business with all the perfect customers, you can ensure friction doesn’t become an issue. If customers know that they can voice complaints and those issues will be handled properly, they will feel more comfortable doing business with you.
Chameleon Bespoke offer a 24/7 customer service solution, that includes: extensive customer service and product training, scripting, agent assessment and skills development.

QUITE A NUMBER

REPORTING

One of the most important functions in a business is the ability to report results efficiently and effectively. Turning insights into data allows us to develop reporting structures that focus on key drivers to our clients presenting valuable and easy to understand metrics. Digital marketing channels are an efficient way to determine return on investments. All online touch points online are traceable and campaigns can be judged on engagement and reach. Large amounts of data can be drawn which helps in defining target audiences and reach to specific demographic areas.

QUITE A NUMBER

REPORTING

One of the most important functions in a business is the ability to report results efficiently and effectively. Turning insights into data allows us to develop reporting structures that focus on key drivers to our clients presenting valuable and easy to understand metrics. Digital marketing channels are an efficient way to determine return on investments. All online touch points online are traceable and campaigns can be judged on engagement and reach. Large amounts of data can be drawn which helps in defining target audiences and reach to specific demographic areas.

Cham-Icon

Satisfied Customers

SOME OF OUR CLIENTS

GET IN TOUCH WITH US

We’d love to hear from you! Feel free to drop us a line.

CHAMELEON BESPOKE
312 Kent Ave, Randburg
Johannesburg
010 271 0640
Cham-Icon-white

Follow us on: Facebook

Web Development by Crux Digital

Chameleon Bespoke | Marketing | Sales | Customer Service